SHIPPING & DELIVERY
We are originally from New Orleans, but we are now based in Atlanta. We aim to ship orders the same day or next business day!
Gritty Soul ships orders Monday to Friday, and does not operate on federal holidays.
Most orders are received within 3 days once shipped. We will email you to confirm the order and again at the time of shopping.
We aren’t for liable for any items damaged during the opening of your parcel.
We’re pleased to offer Flat Rates on shipping costs!
- 3 Day Delivery ($10.99)
- Economy Delivery 4-5 days ($9.99)
- Express 2 Day Delivery ($22) Order must be in by 10am
- Overnight Delivery ($27) Order must be in by 10AM EST
Transit Time listed does not include Saturdays, Sundays, and Holidays.
Please contact us within 10 days to file a claim for a package that has not been delivered or if your tracking information states that your package was delivered by the carrier but you have not received it.
If you need to file a claim, please note that claims can take up to 30 days to complete. We will assist you in working with the carrier to complete the claims process.
Gritty Soul does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.