Due to worldwide Covid-19 Pandemic, orders may experience delays due to the number of orders being processed and extended lead times for shipping so please allow up to 3 additional days for orders to be shipped during this extraordinary time. 

All orders are shipped from our warehouse in Greensboro, GA. We aim to ship orders the same day or next business day! 

Pre-Order items will ship as noted at the time of your order. 

Gritty Soul ships orders Monday through Friday, and does not operate on federal holidays.

Also, we aren’t for liable for any items damaged during the opening or "trying on" of your parcel. 

Gritty Soul does not hold or accept responsibility for packages that have been reported as "Delivered" by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

Economy Shipping

Please be aware that economy shipping is the default, standard, uninsured shipping option. If something happens to your package during transit, delivery, or post-delivery, you cannot file a claim if you've chosen the Economy option. By choosing this option, you acknowledge that Gritty Soul is not responsible for anything that happens once the package leaves our warehouse.

However, we offer package insurance via Route. This covers your delivery under the Economy shipping parameters. It's highly recommended. During checkout, you'll see the Route option available.

Expedited Shipping

Other than Route, if you wish for your package to be insured, please upgrade your shipping to one of the expedited options. These are the only options that carry insurance. Thus, you can only file a claim if you've chosen one of the expedited options.

For packages with insurance, please contact us within 10 days to file a claim for a package that has not been delivered or if the tracking information states that your package was delivered by the carrier but you have not received it.

If you need to file a claim, please note that claims can take up to 30 days to complete. We will assist you in working with the carrier to complete the claims process

We’re pleased to offer Flat Rates on shipping costs!

• Economy Delivery 3-4 days ($10.99)*
• Express 2 Day Delivery ($22) Order by 10am EST
• Overnight Delivery ($27) Order by 10AM EST
• Transit Time listed does not include Saturdays, Sundays, and Holidays. 
• * Packages over 5lbs Economy Delivery cost $14.99

Start your EASY RETURN here: EASY RETURNS

We hope that you love your product when you receive it.

Gritty Soul offers an Electronic Gift Card for your return. We do not offer exchanges or refunds.

All returns will be refunded for 100% of the cost of your item. This does not include shipping cost at the time of purchase. Shipping is non-refundable if your package has shipped and been marked as "delivered."

Please be aware that you will be responsible for return shipping charges.

Returns are processed as store credit in the form of an Electronic Gift Card. You can use it to purchase a new item at any time.

⚡️For lighting FAST returns, use our Easy Return system and a flat rate shipping label fee of $9.99.

💲If you use Easy Return, the shipping costs will be deducted from your store credit balance.

💲All delivered items are subject to the return policy, regardless of purchase intent (i.e., weddings, events, occasions, birthdays, etc.).

📦Items must be sent back within 14 days of the delivery date.

🚫Items must be unworn, unwashed, and have original tags attached.

🚫Items must be free of stains, makeup, deodorant, or wear.

🚫All items marked "Final Sale" cannot be returned.

⏰Please allow up to 2 business days for us to process your return once it is received.

We aren't liable for any return packages that may become lost or stolen in-transit. So please keep your proof of postage and/or return tracking number when shipping back your returns.

DEFECTIVE ITEMS
Defective items constitute:

• stains
• holes and tears
• missing items (i.e., belts, wraps, etc.)
• broken attachments
• missing attachments (i.e., buttons, clamps, clasps, etc.)

Download the form : DOWNLOAD

If you do not use our Easy Returns system, you can download the form below. Please allow up to 3-5 business days for us to process your return if you do not choose to use our Easy Returns system.

💲You will be responsible for covering the shipping costs to return your item(s).

Due to worldwide Covid-19 Pandemic, orders may experience delays due to the number of orders being processed and extended lead times for shipping so please allow up to 3 additional days for orders to be shipped during this extraordinary time. 

All orders are shipped from our warehouse in Greensboro, GA. We aim to ship orders the same day or next business day! 

Pre-Order items will ship as noted at the time of your order. 

Gritty Soul ships orders Monday through Friday, and does not operate on federal holidays.

Also, we aren’t for liable for any items damaged during the opening or "trying on" of your parcel. 

Gritty Soul does not hold or accept responsibility for packages that have been reported as "Delivered" by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

Economy Shipping

Please be aware that economy shipping is the default, standard, uninsured shipping option. If something happens to your package during transit, delivery, or post-delivery, you cannot file a claim if you've chosen the Economy option. By choosing this option, you acknowledge that Gritty Soul is not responsible for anything that happens once the package leaves our warehouse.

However, we offer package insurance via Route. This covers your delivery under the Economy shipping parameters. It's highly recommended. During checkout, you'll see the Route option available.

Expedited Shipping

Other than Route, if you wish for your package to be insured, please upgrade your shipping to one of the expedited options. These are the only options that carry insurance. Thus, you can only file a claim if you've chosen one of the expedited options.

For packages with insurance, please contact us within 10 days to file a claim for a package that has not been delivered or if the tracking information states that your package was delivered by the carrier but you have not received it.

If you need to file a claim, please note that claims can take up to 30 days to complete. We will assist you in working with the carrier to complete the claims process

We’re pleased to offer Flat Rates on shipping costs!

• Economy Delivery 3-4 days ($10.99)*
• Express 2 Day Delivery ($22) Order by 10am EST
• Overnight Delivery ($27) Order by 10AM EST
• Transit Time listed does not include Saturdays, Sundays, and Holidays. 
• * Packages over 5lbs Economy Delivery cost $14.99

Start your EASY RETURN here: EASY RETURNS

We hope that you love your product when you receive it.

Gritty Soul offers an Electronic Gift Card for your return. We do not offer exchanges or refunds.

All returns will be refunded for 100% of the cost of your item. This does not include shipping cost at the time of purchase. Shipping is non-refundable if your package has shipped and been marked as "delivered."

Please be aware that you will be responsible for return shipping charges.

Returns are processed as store credit in the form of an Electronic Gift Card. You can use it to purchase a new item at any time.

⚡️For lighting FAST returns, use our Easy Return system and a flat rate shipping label fee of $9.99.

💲If you use Easy Return, the shipping costs will be deducted from your store credit balance.

💲All delivered items are subject to the return policy, regardless of purchase intent (i.e., weddings, events, occasions, birthdays, etc.).

📦Items must be sent back within 14 days of the delivery date.

🚫Items must be unworn, unwashed, and have original tags attached.

🚫Items must be free of stains, makeup, deodorant, or wear.

🚫All items marked "Final Sale" cannot be returned.

⏰Please allow up to 2 business days for us to process your return once it is received.

We aren't liable for any return packages that may become lost or stolen in-transit. So please keep your proof of postage and/or return tracking number when shipping back your returns.

DEFECTIVE ITEMS
Defective items constitute:

• stains
• holes and tears
• missing items (i.e., belts, wraps, etc.)
• broken attachments
• missing attachments (i.e., buttons, clamps, clasps, etc.)

Download the form : DOWNLOAD

If you do not use our Easy Returns system, you can download the form below. Please allow up to 3-5 business days for us to process your return if you do not choose to use our Easy Returns system.

💲You will be responsible for covering the shipping costs to return your item(s).

Due to worldwide Covid-19 Pandemic, orders may experience delays due to the number of orders being processed and extended lead times for shipping so please allow up to 3 additional days for orders to be shipped during this extraordinary time. 

All orders are shipped from our warehouse in Greensboro, GA. We aim to ship orders the same day or next business day! 

Pre-Order items will ship as noted at the time of your order. 

Gritty Soul ships orders Monday through Friday, and does not operate on federal holidays.

Also, we aren’t for liable for any items damaged during the opening or "trying on" of your parcel. 

Gritty Soul does not hold or accept responsibility for packages that have been reported as "Delivered" by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

Economy Shipping

Please be aware that economy shipping is the default, standard, uninsured shipping option. If something happens to your package during transit, delivery, or post-delivery, you cannot file a claim if you've chosen the Economy option. By choosing this option, you acknowledge that Gritty Soul is not responsible for anything that happens once the package leaves our warehouse.

However, we offer package insurance via Route. This covers your delivery under the Economy shipping parameters. It's highly recommended. During checkout, you'll see the Route option available.

Expedited Shipping

Other than Route, if you wish for your package to be insured, please upgrade your shipping to one of the expedited options. These are the only options that carry insurance. Thus, you can only file a claim if you've chosen one of the expedited options.

For packages with insurance, please contact us within 10 days to file a claim for a package that has not been delivered or if the tracking information states that your package was delivered by the carrier but you have not received it.

If you need to file a claim, please note that claims can take up to 30 days to complete. We will assist you in working with the carrier to complete the claims process

We’re pleased to offer Flat Rates on shipping costs!

• Economy Delivery 3-4 days ($10.99)*
• Express 2 Day Delivery ($22) Order by 10am EST
• Overnight Delivery ($27) Order by 10AM EST
• Transit Time listed does not include Saturdays, Sundays, and Holidays. 
• * Packages over 5lbs Economy Delivery cost $14.99

Start your EASY RETURN here: EASY RETURNS

We hope that you love your product when you receive it.

Gritty Soul offers an Electronic Gift Card for your return. We do not offer exchanges or refunds.

All returns will be refunded for 100% of the cost of your item. This does not include shipping cost at the time of purchase. Shipping is non-refundable if your package has shipped and been marked as "delivered."

Please be aware that you will be responsible for return shipping charges.

Returns are processed as store credit in the form of an Electronic Gift Card. You can use it to purchase a new item at any time.

⚡️For lighting FAST returns, use our Easy Return system and a flat rate shipping label fee of $9.99.

💲If you use Easy Return, the shipping costs will be deducted from your store credit balance.

💲All delivered items are subject to the return policy, regardless of purchase intent (i.e., weddings, events, occasions, birthdays, etc.).

📦Items must be sent back within 14 days of the delivery date.

🚫Items must be unworn, unwashed, and have original tags attached.

🚫Items must be free of stains, makeup, deodorant, or wear.

🚫All items marked "Final Sale" cannot be returned.

⏰Please allow up to 2 business days for us to process your return once it is received.

We aren't liable for any return packages that may become lost or stolen in-transit. So please keep your proof of postage and/or return tracking number when shipping back your returns.

DEFECTIVE ITEMS
Defective items constitute:

• stains
• holes and tears
• missing items (i.e., belts, wraps, etc.)
• broken attachments
• missing attachments (i.e., buttons, clamps, clasps, etc.)

Download the form : DOWNLOAD

If you do not use our Easy Returns system, you can download the form below. Please allow up to 3-5 business days for us to process your return if you do not choose to use our Easy Returns system.

💲You will be responsible for covering the shipping costs to return your item(s).

Due to worldwide Covid-19 Pandemic, orders may experience delays due to the number of orders being processed and extended lead times for shipping so please allow up to 3 additional days for orders to be shipped during this extraordinary time. 

All orders are shipped from our warehouse in Greensboro, GA. We aim to ship orders the same day or next business day! 

Pre-Order items will ship as noted at the time of your order. 

Gritty Soul ships orders Monday through Friday, and does not operate on federal holidays.

Also, we aren’t for liable for any items damaged during the opening or "trying on" of your parcel. 

Gritty Soul does not hold or accept responsibility for packages that have been reported as "Delivered" by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

Economy Shipping

Please be aware that economy shipping is the default, standard, uninsured shipping option. If something happens to your package during transit, delivery, or post-delivery, you cannot file a claim if you've chosen the Economy option. By choosing this option, you acknowledge that Gritty Soul is not responsible for anything that happens once the package leaves our warehouse.

However, we offer package insurance via Route. This covers your delivery under the Economy shipping parameters. It's highly recommended. During checkout, you'll see the Route option available.

Expedited Shipping

Other than Route, if you wish for your package to be insured, please upgrade your shipping to one of the expedited options. These are the only options that carry insurance. Thus, you can only file a claim if you've chosen one of the expedited options.

For packages with insurance, please contact us within 10 days to file a claim for a package that has not been delivered or if the tracking information states that your package was delivered by the carrier but you have not received it.

If you need to file a claim, please note that claims can take up to 30 days to complete. We will assist you in working with the carrier to complete the claims process

We’re pleased to offer Flat Rates on shipping costs!

• Economy Delivery 3-4 days ($10.99)*
• Express 2 Day Delivery ($22) Order by 10am EST
• Overnight Delivery ($27) Order by 10AM EST
• Transit Time listed does not include Saturdays, Sundays, and Holidays. 
• * Packages over 5lbs Economy Delivery cost $14.99

Start your EASY RETURN here: EASY RETURNS

We hope that you love your product when you receive it.

Gritty Soul offers an Electronic Gift Card for your return. We do not offer exchanges or refunds.

All returns will be refunded for 100% of the cost of your item. This does not include shipping cost at the time of purchase. Shipping is non-refundable if your package has shipped and been marked as "delivered."

Please be aware that you will be responsible for return shipping charges.

Returns are processed as store credit in the form of an Electronic Gift Card. You can use it to purchase a new item at any time.

⚡️For lighting FAST returns, use our Easy Return system and a flat rate shipping label fee of $9.99.

💲If you use Easy Return, the shipping costs will be deducted from your store credit balance.

💲All delivered items are subject to the return policy, regardless of purchase intent (i.e., weddings, events, occasions, birthdays, etc.).

📦Items must be sent back within 14 days of the delivery date.

🚫Items must be unworn, unwashed, and have original tags attached.

🚫Items must be free of stains, makeup, deodorant, or wear.

🚫All items marked "Final Sale" cannot be returned.

⏰Please allow up to 2 business days for us to process your return once it is received.

We aren't liable for any return packages that may become lost or stolen in-transit. So please keep your proof of postage and/or return tracking number when shipping back your returns.

DEFECTIVE ITEMS
Defective items constitute:

• stains
• holes and tears
• missing items (i.e., belts, wraps, etc.)
• broken attachments
• missing attachments (i.e., buttons, clamps, clasps, etc.)

Download the form : DOWNLOAD

If you do not use our Easy Returns system, you can download the form below. Please allow up to 3-5 business days for us to process your return if you do not choose to use our Easy Returns system.

💲You will be responsible for covering the shipping costs to return your item(s).

Due to worldwide Covid-19 Pandemic, orders may experience delays due to the number of orders being processed and extended lead times for shipping so please allow up to 3 additional days for orders to be shipped during this extraordinary time. 

All orders are shipped from our warehouse in Greensboro, GA. We aim to ship orders the same day or next business day! 

Pre-Order items will ship as noted at the time of your order. 

Gritty Soul ships orders Monday through Friday, and does not operate on federal holidays.

Also, we aren’t for liable for any items damaged during the opening or "trying on" of your parcel. 

Gritty Soul does not hold or accept responsibility for packages that have been reported as "Delivered" by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

Economy Shipping

Please be aware that economy shipping is the default, standard, uninsured shipping option. If something happens to your package during transit, delivery, or post-delivery, you cannot file a claim if you've chosen the Economy option. By choosing this option, you acknowledge that Gritty Soul is not responsible for anything that happens once the package leaves our warehouse.

However, we offer package insurance via Route. This covers your delivery under the Economy shipping parameters. It's highly recommended. During checkout, you'll see the Route option available.

Expedited Shipping

Other than Route, if you wish for your package to be insured, please upgrade your shipping to one of the expedited options. These are the only options that carry insurance. Thus, you can only file a claim if you've chosen one of the expedited options.

For packages with insurance, please contact us within 10 days to file a claim for a package that has not been delivered or if the tracking information states that your package was delivered by the carrier but you have not received it.

If you need to file a claim, please note that claims can take up to 30 days to complete. We will assist you in working with the carrier to complete the claims process

We’re pleased to offer Flat Rates on shipping costs!

• Economy Delivery 3-4 days ($10.99)*
• Express 2 Day Delivery ($22) Order by 10am EST
• Overnight Delivery ($27) Order by 10AM EST
• Transit Time listed does not include Saturdays, Sundays, and Holidays. 
• * Packages over 5lbs Economy Delivery cost $14.99

Start your EASY RETURN here: EASY RETURNS

We hope that you love your product when you receive it.

Gritty Soul offers an Electronic Gift Card for your return. We do not offer exchanges or refunds.

All returns will be refunded for 100% of the cost of your item. This does not include shipping cost at the time of purchase. Shipping is non-refundable if your package has shipped and been marked as "delivered."

Please be aware that you will be responsible for return shipping charges.

Returns are processed as store credit in the form of an Electronic Gift Card. You can use it to purchase a new item at any time.

⚡️For lighting FAST returns, use our Easy Return system and a flat rate shipping label fee of $9.99.

💲If you use Easy Return, the shipping costs will be deducted from your store credit balance.

💲All delivered items are subject to the return policy, regardless of purchase intent (i.e., weddings, events, occasions, birthdays, etc.).

📦Items must be sent back within 14 days of the delivery date.

🚫Items must be unworn, unwashed, and have original tags attached.

🚫Items must be free of stains, makeup, deodorant, or wear.

🚫All items marked "Final Sale" cannot be returned.

⏰Please allow up to 2 business days for us to process your return once it is received.

We aren't liable for any return packages that may become lost or stolen in-transit. So please keep your proof of postage and/or return tracking number when shipping back your returns.

DEFECTIVE ITEMS
Defective items constitute:

• stains
• holes and tears
• missing items (i.e., belts, wraps, etc.)
• broken attachments
• missing attachments (i.e., buttons, clamps, clasps, etc.)

Download the form : DOWNLOAD

If you do not use our Easy Returns system, you can download the form below. Please allow up to 3-5 business days for us to process your return if you do not choose to use our Easy Returns system.

💲You will be responsible for covering the shipping costs to return your item(s).

Due to worldwide Covid-19 Pandemic, orders may experience delays due to the number of orders being processed and extended lead times for shipping so please allow up to 3 additional days for orders to be shipped during this extraordinary time. 

All orders are shipped from our warehouse in Greensboro, GA. We aim to ship orders the same day or next business day! 

Pre-Order items will ship as noted at the time of your order. 

Gritty Soul ships orders Monday through Friday, and does not operate on federal holidays.

Also, we aren’t for liable for any items damaged during the opening or "trying on" of your parcel. 

Gritty Soul does not hold or accept responsibility for packages that have been reported as "Delivered" by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

Economy Shipping

Please be aware that economy shipping is the default, standard, uninsured shipping option. If something happens to your package during transit, delivery, or post-delivery, you cannot file a claim if you've chosen the Economy option. By choosing this option, you acknowledge that Gritty Soul is not responsible for anything that happens once the package leaves our warehouse.

However, we offer package insurance via Route. This covers your delivery under the Economy shipping parameters. It's highly recommended. During checkout, you'll see the Route option available.

Expedited Shipping

Other than Route, if you wish for your package to be insured, please upgrade your shipping to one of the expedited options. These are the only options that carry insurance. Thus, you can only file a claim if you've chosen one of the expedited options.

For packages with insurance, please contact us within 10 days to file a claim for a package that has not been delivered or if the tracking information states that your package was delivered by the carrier but you have not received it.

If you need to file a claim, please note that claims can take up to 30 days to complete. We will assist you in working with the carrier to complete the claims process

We’re pleased to offer Flat Rates on shipping costs!

• Economy Delivery 3-4 days ($10.99)*
• Express 2 Day Delivery ($22) Order by 10am EST
• Overnight Delivery ($27) Order by 10AM EST
• Transit Time listed does not include Saturdays, Sundays, and Holidays. 
• * Packages over 5lbs Economy Delivery cost $14.99

Start your EASY RETURN here: EASY RETURNS

We hope that you love your product when you receive it.

Gritty Soul offers an Electronic Gift Card for your return. We do not offer exchanges or refunds.

All returns will be refunded for 100% of the cost of your item. This does not include shipping cost at the time of purchase. Shipping is non-refundable if your package has shipped and been marked as "delivered."

Please be aware that you will be responsible for return shipping charges.

Returns are processed as store credit in the form of an Electronic Gift Card. You can use it to purchase a new item at any time.

⚡️For lighting FAST returns, use our Easy Return system and a flat rate shipping label fee of $9.99.

💲If you use Easy Return, the shipping costs will be deducted from your store credit balance.

💲All delivered items are subject to the return policy, regardless of purchase intent (i.e., weddings, events, occasions, birthdays, etc.).

📦Items must be sent back within 14 days of the delivery date.

🚫Items must be unworn, unwashed, and have original tags attached.

🚫Items must be free of stains, makeup, deodorant, or wear.

🚫All items marked "Final Sale" cannot be returned.

⏰Please allow up to 2 business days for us to process your return once it is received.

We aren't liable for any return packages that may become lost or stolen in-transit. So please keep your proof of postage and/or return tracking number when shipping back your returns.

DEFECTIVE ITEMS
Defective items constitute:

• stains
• holes and tears
• missing items (i.e., belts, wraps, etc.)
• broken attachments
• missing attachments (i.e., buttons, clamps, clasps, etc.)

Download the form : DOWNLOAD

If you do not use our Easy Returns system, you can download the form below. Please allow up to 3-5 business days for us to process your return if you do not choose to use our Easy Returns system.

💲You will be responsible for covering the shipping costs to return your item(s).

Due to worldwide Covid-19 Pandemic, orders may experience delays due to the number of orders being processed and extended lead times for shipping so please allow up to 3 additional days for orders to be shipped during this extraordinary time. 

All orders are shipped from our warehouse in Greensboro, GA. We aim to ship orders the same day or next business day! 

Pre-Order items will ship as noted at the time of your order. 

Gritty Soul ships orders Monday through Friday, and does not operate on federal holidays.

Also, we aren’t for liable for any items damaged during the opening or "trying on" of your parcel. 

Gritty Soul does not hold or accept responsibility for packages that have been reported as "Delivered" by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

Economy Shipping

Please be aware that economy shipping is the default, standard, uninsured shipping option. If something happens to your package during transit, delivery, or post-delivery, you cannot file a claim if you've chosen the Economy option. By choosing this option, you acknowledge that Gritty Soul is not responsible for anything that happens once the package leaves our warehouse.

However, we offer package insurance via Route. This covers your delivery under the Economy shipping parameters. It's highly recommended. During checkout, you'll see the Route option available.

Expedited Shipping

Other than Route, if you wish for your package to be insured, please upgrade your shipping to one of the expedited options. These are the only options that carry insurance. Thus, you can only file a claim if you've chosen one of the expedited options.

For packages with insurance, please contact us within 10 days to file a claim for a package that has not been delivered or if the tracking information states that your package was delivered by the carrier but you have not received it.

If you need to file a claim, please note that claims can take up to 30 days to complete. We will assist you in working with the carrier to complete the claims process

We’re pleased to offer Flat Rates on shipping costs!

• Economy Delivery 3-4 days ($10.99)*
• Express 2 Day Delivery ($22) Order by 10am EST
• Overnight Delivery ($27) Order by 10AM EST
• Transit Time listed does not include Saturdays, Sundays, and Holidays. 
• * Packages over 5lbs Economy Delivery cost $14.99

Start your EASY RETURN here: EASY RETURNS

We hope that you love your product when you receive it.

Gritty Soul offers an Electronic Gift Card for your return. We do not offer exchanges or refunds.

All returns will be refunded for 100% of the cost of your item. This does not include shipping cost at the time of purchase. Shipping is non-refundable if your package has shipped and been marked as "delivered."

Please be aware that you will be responsible for return shipping charges.

Returns are processed as store credit in the form of an Electronic Gift Card. You can use it to purchase a new item at any time.

⚡️For lighting FAST returns, use our Easy Return system and a flat rate shipping label fee of $9.99.

💲If you use Easy Return, the shipping costs will be deducted from your store credit balance.

💲All delivered items are subject to the return policy, regardless of purchase intent (i.e., weddings, events, occasions, birthdays, etc.).

📦Items must be sent back within 14 days of the delivery date.

🚫Items must be unworn, unwashed, and have original tags attached.

🚫Items must be free of stains, makeup, deodorant, or wear.

🚫All items marked "Final Sale" cannot be returned.

⏰Please allow up to 2 business days for us to process your return once it is received.

We aren't liable for any return packages that may become lost or stolen in-transit. So please keep your proof of postage and/or return tracking number when shipping back your returns.

DEFECTIVE ITEMS
Defective items constitute:

• stains
• holes and tears
• missing items (i.e., belts, wraps, etc.)
• broken attachments
• missing attachments (i.e., buttons, clamps, clasps, etc.)

Download the form : DOWNLOAD

If you do not use our Easy Returns system, you can download the form below. Please allow up to 3-5 business days for us to process your return if you do not choose to use our Easy Returns system.

💲You will be responsible for covering the shipping costs to return your item(s).

Due to worldwide Covid-19 Pandemic, orders may experience delays due to the number of orders being processed and extended lead times for shipping so please allow up to 3 additional days for orders to be shipped during this extraordinary time. 

All orders are shipped from our warehouse in Greensboro, GA. We aim to ship orders the same day or next business day! 

Pre-Order items will ship as noted at the time of your order. 

Gritty Soul ships orders Monday through Friday, and does not operate on federal holidays.

Also, we aren’t for liable for any items damaged during the opening or "trying on" of your parcel. 

Gritty Soul does not hold or accept responsibility for packages that have been reported as "Delivered" by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

Economy Shipping

Please be aware that economy shipping is the default, standard, uninsured shipping option. If something happens to your package during transit, delivery, or post-delivery, you cannot file a claim if you've chosen the Economy option. By choosing this option, you acknowledge that Gritty Soul is not responsible for anything that happens once the package leaves our warehouse.

However, we offer package insurance via Route. This covers your delivery under the Economy shipping parameters. It's highly recommended. During checkout, you'll see the Route option available.

Expedited Shipping

Other than Route, if you wish for your package to be insured, please upgrade your shipping to one of the expedited options. These are the only options that carry insurance. Thus, you can only file a claim if you've chosen one of the expedited options.

For packages with insurance, please contact us within 10 days to file a claim for a package that has not been delivered or if the tracking information states that your package was delivered by the carrier but you have not received it.

If you need to file a claim, please note that claims can take up to 30 days to complete. We will assist you in working with the carrier to complete the claims process

We’re pleased to offer Flat Rates on shipping costs!

• Economy Delivery 3-4 days ($10.99)*
• Express 2 Day Delivery ($22) Order by 10am EST
• Overnight Delivery ($27) Order by 10AM EST
• Transit Time listed does not include Saturdays, Sundays, and Holidays. 
• * Packages over 5lbs Economy Delivery cost $14.99

Start your EASY RETURN here: EASY RETURNS

We hope that you love your product when you receive it.

Gritty Soul offers an Electronic Gift Card for your return. We do not offer exchanges or refunds.

All returns will be refunded for 100% of the cost of your item. This does not include shipping cost at the time of purchase. Shipping is non-refundable if your package has shipped and been marked as "delivered."

Please be aware that you will be responsible for return shipping charges.

Returns are processed as store credit in the form of an Electronic Gift Card. You can use it to purchase a new item at any time.

⚡️For lighting FAST returns, use our Easy Return system and a flat rate shipping label fee of $9.99.

💲If you use Easy Return, the shipping costs will be deducted from your store credit balance.

💲All delivered items are subject to the return policy, regardless of purchase intent (i.e., weddings, events, occasions, birthdays, etc.).

📦Items must be sent back within 14 days of the delivery date.

🚫Items must be unworn, unwashed, and have original tags attached.

🚫Items must be free of stains, makeup, deodorant, or wear.

🚫All items marked "Final Sale" cannot be returned.

⏰Please allow up to 2 business days for us to process your return once it is received.

We aren't liable for any return packages that may become lost or stolen in-transit. So please keep your proof of postage and/or return tracking number when shipping back your returns.

DEFECTIVE ITEMS
Defective items constitute:

• stains
• holes and tears
• missing items (i.e., belts, wraps, etc.)
• broken attachments
• missing attachments (i.e., buttons, clamps, clasps, etc.)

Download the form : DOWNLOAD

If you do not use our Easy Returns system, you can download the form below. Please allow up to 3-5 business days for us to process your return if you do not choose to use our Easy Returns system.

💲You will be responsible for covering the shipping costs to return your item(s).