SHIPPING & DELIVERY
We aim to process your order within 24-48 hours of it being placed. Gritty Soul ships orders Monday to Friday, during office hours, and does not operate on federal holidays.
Most orders are received within 2-3 days once shipped. Gritty Soul will email you to confirm the order and again at the time of dispatch.
Once you have received your parcel, please open it with care. Gritty Soul is not liable for any items damaged during the opening of your parcel.
OPTION ONE: STANDARD (2–3 BUSINESS DAYS)
Only $1.50 This option includes tracking, so you can keep an eye on your apparel right to your door!
OPTION TWO: EXPRESS (1 BUSINESS DAY)
$14.95 for all orders, and also includes tracking.
INTERNATIONAL SHIPPING: STANDARD (3-5 BUSINESS DAYS)
$19.00 for all orders outside of the United States! We ship almost everywhere!
FREQUENTLY ASKED QUESTIONS
How can I pay?
What will my credit card statement say?
I'm an online shopper for the first time, is it safe?
Do you have a store?
I have a question about an order I made– who do I contact?
How long till I get my Gritty Soul Apparel?
Standard: 2-3 business days once shipped.
Express: 1 business day once shipped.
As soon as your order ships, you'll get an email confirmation. Make sure you check on your email from firstname.lastname@example.org so that it doesn't end up in the land of spam.
I need my stuff – where's my order?
How do I track my order?
What is your return policy?
What return options can I choose from?
Yep. If you choose a store credit for your return, we'll send you a voucher for 100% of cost of your item.
What if you guys sent me the wrong item?
We pride ourselves on quality control, because we want you to LOVE your vintage apparel – from up close, from far away, after rocking it all day.
If we sent you an item that isn't quite right, please email email@example.com and we'll do everything we can to put a smile back on your face.
Can I return sale items if it doesn't fit or I change my mind?
What size should I buy?
Can I change or cancel my order?
I'm getting an error when trying to place an order... what do I do?!?
Still not working? Email us at firstname.lastname@example.org and we'll see if we can track down the problem.
If you have any questions about shipping and delivery, please contact us using the information below:
Gritty Soul Apparel
527 W. Esplanade Ave
Kenner, LA 70065
Free Shipping on orders!Shipping | We ship internationally too! Yes, we ship at no additional cost to you. International and overnight orders will include a shipping cost.
If you have any questions, please contact us or chat with us here on grittysoul.com
All orders are made to order, and we take care in creating and shipping your order to you.